Your data rights

Ask us about your data

Under the Digital Personal Data Protection Act 2023 you can ask what we hold about you, have it corrected or deleted, withdraw your consent, or complain about how it was handled. Use this form and we will act within the timescales below.

What would you like us to do?

Tell me what data you hold about me We respond within 15 days Correct my data We respond within 15 days Delete my data We respond within 15 days Stop contacting me (withdraw consent) We respond within 3 days Raise a complaint about how my data was handled We respond within 30 days Nominate someone to act for me We respond within 15 days

Your name

We need this to answer you properly.

Email address

We send a confirmation link here before acting.

Mobile number

Only if you contacted us by phone — it helps us find your records.

Anything else we should know?

We use the details you provide to verify who you are and to act on your request. We confirm your email address before we act, and we keep a record of the request and how it was resolved as evidence of compliance.

I agree that SwanLabs Technologies may use these details to verify who I am and act on this request.

How this works

1 You send the request using this form.
2 We email you a link to confirm it was really you. We do not act until you click it.
3 Our Grievance Officer handles it and emails you what was changed or deleted.

Grievance officer

Harish N

IT Manager

[email protected]

We acknowledge grievances within 48 hours and resolve them within 30 days.

Not satisfied with our answer?

You can escalate a complaint to the Data Protection Board of India after raising it with us first.